At SimplyHair we have a number of delivery options available to ensure that we can get your parcel to your door at a time that suits you, and a price you are happy with.
Cut Off Time
In order to service our customers as effectively as possible, we have one of the latest cut off times in the industry, with all orders placed before 3pm despatched the same day (week days only).
Before placing your order, please ensure you have thoroughly read and understood our delivery options, delivery times and cut off points. SimplyHair cannot be held responsible for failure to understand these options, and any perceived “late” deliveries as a result of a failure to understand these options.
The term “working day” refers to Monday-Friday, and doesn’t not include Saturday, Sundays or Bank Holidays.
If you are unsure about our delivery options, or have any concerns, please contact our customer services team before placing your order on 020 8191 8555 or email us at [email protected], where we will happily advise you. This is especially true if placing an order that is urgent, or required for a special occasion.
Delays Due To Weather
SimplyHair cannot be held responsible for any delay caused by conditions outside of our control such as adverse weather conditions or postal strikes. Customers are welcome to return items for a full refund should the item arrive late under these conditions.